About Uniphar
Uniphar is a trusted global partner to Pharma and MedTech Manufacturers, working to improve patient access to medicines in Europe and around the world. Employing over 3,500 employees and delivering services to 160 countries globally today, the organisation has grown exponentially since it was founded in 1967 by a small group of pharmacists in Ireland.
The Challenge
Uniphar faced a significant challenge as a global organisation with multiple locations, entities, and divisions, each managing wellbeing independently. This siloed approach led to inconsistencies, with employees in the same workplace having access to different EAPs and wellbeing services. As a result, there was confusion about providers and difficulties in launching company-wide wellbeing initiatives.
To address this, the company sought a unified, streamlined approach that would standardise wellbeing offerings across all employees, regardless of location or role. With a diverse workforce—including retail pharmacy staff, warehouse workers, and hospital sales teams—a simple, consistent solution was essential to ensure clarity and accessibility for all.
Additionally, the fragmented approach made it difficult to measure the effectiveness of wellbeing programmes. Managing multiple vendors also led to higher administrative costs and inefficiencies. By consolidating wellbeing services under a single platform, Uniphar aimed to improve engagement, reduce complexity, and drive cost-effectiveness across the organisation.
The Solution
Spectrum.Life’s single solution has empowered Uniphar effectively measure adoption and engagement with the services. By providing clear insights, their team can set targeted goals to enhance utilisation and increase awareness of the available offerings, ensuring employees fully benefit from the platform.
A key challenge was the reactive nature of traditional Employee Assistance Programmes (EAPs). The Spectrum.Life platform shifts this approach to a proactive, everyday solution, offering employees access to the topical Digital Wellbeing Series, SoundSpace Podcasts, Digital Gym, and exclusive discounts. With diverse content catering to different interests from fitness to mental wellbeing, or personal development—the platform creates an engaging experience that encourages employees to return regularly.
Additionally, we provide ongoing account management support, ensuring our client receives continuous guidance on optimising platform usage and engagement.
Unlike other providers whose platforms offer limited, non-interactive content, our solution delivers a dynamic and engaging experience. Our platform is designed to actively engage employees, making it a go-to resource for their daily wellbeing needs.
Through these enhancements, our solution has helped Uniphar overcome key barriers, driving greater adoption, engagement, and long-term value for their workforce.
The Impact
The introduction of Spectrum.Life’s EAP and platform has received overwhelmingly positive feedback from employees, highlighting its significance as a valuable addition to their workplace benefits. The accessibility of the service is particularly useful for employees, as they can log in at their convenience and choose between live or on-demand content. This flexibility ensures that those unable to participate during the scheduled session, can still engage at a time that suits them, making it an inclusive and adaptable offering.
Furthermore, the ability to track employee engagement through reporting tools has proven to be extremely insightful. These analytics provide a clear picture of participation levels, helping Uniphar to understand trends and refine the service to better meet employees’ needs.
The inclusion of offerings such as digital gym classes has been especially well received, providing an enhanced wellness benefit that was previously unavailable to all employees. This not only supports physical and mental wellbeing but also fosters a healthier and more motivated workforce.
Overall, the service represents a meaningful enhancement to Uniphar’s employee experience, reinforcing their commitment to offering innovative resources that promote work-life balance, engagement, and overall job satisfaction.
In today’s fast-paced world, prioritising our mental and physical health is crucial. Research consistently shows that employees who prioritise their wellbeing are not only healthier and happier but also more productive and engaged at work. Our partnership with Spectrum.Life ensures our employees have a 24/7 platform that helps them in their wellbeing journey.
Graham Owens, Group HR Director, Uniphar.
